Quick Answers to Common Queries

Frequently Asked Questions

Have a question? You're not alone! Below you'll find answers to the most common questions about our digital products, downloads, payments, & policies.

If you still need help, feel free to contact us — we're here to assist you.

Quick Answers to Common Queries

Frequently Asked Questions

Have a question? You're not alone! Below you'll find answers to the most common questions about our digital products, downloads, payments, & policies. If you still need help, feel free to contact us — we're here to assist you.

🔹 About Pakearner

What is Pakearner?

Pakearner is a digital product store that offers downloadable resources like eBooks, guides, templates, and more to help individuals and businesses grow smarter and faster.

Who can benefit from Pakearner products?

Anyone looking for affordable, high-quality digital resources—entrepreneurs, students, freelancers, content creators, and professionals.

🔹 Purchasing & Payment

How do I purchase a digital product?

Simply add the product to your cart, proceed to checkout, and make your payment using the available payment methods. You’ll receive access immediately after payment confirmation.

What payment methods are accepted?

We currently accept secure payments through Mastercards only.

Is it safe to make payments on your website?

Absolutely. We use secure payment gateways and encryption to ensure your data is protected at all times.

🔹 Downloads & Delivery

How will I receive my digital products?

Once your payment is completed, the download link will appear on the order confirmation page and also be sent to your email.

What should I do if I don’t receive the download link?

Check your spam or junk folder first. If it’s still missing, contact our support team with your order details for quick assistance.

Are there any limits to how many times I can download the file?

You will typically have a limited number of download attempts per purchase. We recommend saving your files securely after download.

🔹 Product Use & Format

What file formats are available?

Most products are in PDF format. Some items may come in ZIP format or other file types depending on the nature of the content.

Can I use your digital products for commercial use?

Product licensing varies. Most are for personal use only unless otherwise stated in the product description.

Are your products editable?

Editable products will be clearly mentioned. For example, templates may come in formats compatible with Word, Canva, or PowerPoint.

🔹 Returns & Refunds

Do you offer refunds?

Due to the nature of digital products, we do not offer refunds once a purchase is made. However, if you face any issues, we’re here to help resolve them.

What if I download a corrupted file or wrong product?

Contact us immediately with your order details and we will provide a working version or the correct file.

🔹 Customer Support

How can I contact support?

You can email us directly at aq881911@gmail.com or use the contact form on our website. We aim to respond within 24–48 hours.

What are your support hours?

We provide email support Monday to Saturday, from 9 AM to 8 PM (GMT).